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Contact Information

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We hope you’ve found lots of helpful information on our website. But we also love to hear from our members—so if there’s anything we can help you with, or if you’d simply prefer to speak to us, please don’t hesitate to call. The Account Info number below covers new and current accounts, billing questions and any other non-emergency situations. We look forward to hearing from you.

Outage Reporting

To report an outage call toll free 1-888-391-6220. Please use this number ONLY to report power outages or emergency situations involving power lines.

Billing Questions

For billing and other questions regarding your account, to open a new account, or for any other reason, please call us at 1-800-442-3630.

General Information

For general questions please call us at 1-800-442-3630 or e-mail customerservice@precorp.coop.

Office Hours 

9:00 AM to NOON; 1:00 PM to 5:00 PM, Monday through Friday unless otherwise posted.

Media

Members of the news media can be added to our contact list or request specific information by e-mailing communications@precorp.coop.

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Powder River Energy Corporation is an equal opportunity provider and employer.

All information on this website can be made available in an alternate form by calling 1-800-442-3630

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  • Home
  • About Us
    • What is a Co-op?
      • Overview
      • By the Numbers
      • Cooperative Principles
    • Strategy Map
    • Service area map
    • Contact Information
    • Board of Directors
    • CEO & Executive Staff
    • Partners & Links
      • Other Partners
    • News & Press Releases
    • Publications
    • Legal Publications
      • Rules & Regulations
      • Tariffs
    • Employment Opportunities
  • Member Center
    • How to Pay Your Bill
    • Understanding Your Bill
    • Request a new service
    • SmartHub
    • Annual Meeting
      • Past Annual Meetings
    • Energy Assistance
      • Emergency Assistance Programs (Renters only)
      • Energy Share of Wyoming
      • Low Income Energy Assistance Program (LIEAP)
    • Capital Credits
    • Operation Round Up
    • Forms
    • Member Services
      • Budget Billing
      • Heat Rate (HR)
      • Rate Calculators
      • Home Efficiency Loan Program (H.E.L.P.)
      • Time of Use rate (T.O.U.)
      • PREPay Program
      • Coop Connections Discount Card
    • Construction & Engineering Standards
    • High Load Moves
    • Stakeholder Updates
  • Community
    • Sponsorship
    • PRECorp Foundation
    • Student Scholarships
    • Safety
      • Generator Safety
      • Safety Quiz
    • Environmental Stewardship
    • Tree Trimming
    • PRECorp Local Action Network (P.L.A.N.)
    • Live Streaming Sports Broadcasts
  • Energy Center
    • Programs & Products
      • Budget Billing
      • SmartHub
      • Heat Rate (HR)
      • PREPay Program
      • Time of Use rate (T.O.U.)
      • WeatherFlow Tempest System
      • Home Efficiency Loan Program (H.E.L.P.)
      • Electric Vehicles (EV's)
      • Coop Connections Discount Card
      • Rate Calculators
      • Renewable Energy Credits (RECs)
      • Green Tags
    • About Touchstone Energy
    • Together We Save
    • Money-saving ideas
  • Join the Team
  • Outage Center
    • Outage Map
    • Safety
    • Restoration Process
    • Social Media & Weather