We hope you’ve found lots of helpful information on our website. But we also love to hear from our members—so if there’s anything we can help you with, or if you’d simply prefer to speak to us, please don’t hesitate to call. The Account Info number below covers new and current accounts, billing questions and any other non-emergency situations. We look forward to hearing from you.
Outage Reporting
To report an outage call toll free 1-888-391-6220. Please use this number ONLY to report power outages or emergency situations involving power lines.
Billing Questions
For billing and other questions regarding your account, to open a new account, or for any other reason, please call us at 1-800-442-3630.
General Information
For general questions please call us at 1-800-442-3630 or e-mail customerservice@precorp.coop.
Office Hours
9:00 AM to 5:00 PM, Monday through Friday unless otherwise posted.
Media
Members of the news media can be added to our contact list or request specific information by e-mailing communications@precorp.coop.
High load moves
Powder River Energy Corporation requires that all loads greater than 18.5 feet in height be reviewed for whether an escort of PRECorp line crews is necessary. Powder River Energy requires 8 months notice on all High Load Moves taller than 22’ to allow for route surveys and possible power line modification to accommodate. High Load moves taller than 25’ will not be allowed to travel through PRECorp territory when the route passes under PRECorp power distribution infrastructure.
Please complete the required information on the attached form and email to: dispatch@precorp.coop