Understanding Your Electric Bill

Understanding my electric bill

Your monthly bill shows more than just your total amount due. We provide usage history for your account, fees and charges associated with your usage, your Operation RoundUp® contributions and any special messages for members.

We have highlighted some of the less well defined fields and provided you with a brief description. Click here to view. If you have any additional questions please email us or call the member service department at 1-800-442-3630.

 

Payment locations, code definitions and other data:

Locations:
Headquarters
PO Box 930
Sundance, WY 82729-0930

Gillette Office
PO Box 937
Gillette, WY 82717-0937

Sheridan Office
PO Box 5087
Sheridan, WY 82801-1387

Bill Payer Service Available At:
Hulett: Hulett National Bank
Moorcroft: Pinnacle Bank
Upton: Union State Bank
Newcastle: First State Bank of Newcastle

Basic Charge:
The basic charge on your bill covers that portion of the expense of the electrical facilities (poles, wire, transformers, etc.) required to make electrical service available to you.

Terms of Payment:
Your bill is due and payable upon receipt. A late charge of 1.5% per month, which is an annual percentage rate of 18%, will be assessed on all past due accounts.